For New York residents, Tech Coach is available for $4 or $5 per month depending on the type of device. If you don’t have either plan, the app is also available for purchase separately for $9 per month. This personalized support service connects you with live, US-Based tech experts who can walk you through next steps on repairs. If you’re covered by one of the Verizon device protection plans such as Verizon Protect or Total Mobile Protection, you can always reach out to Tech Coach. In addition, try some basic troubleshooting by turning your phone on and off while leaving it unplugged.
If nothing is visible, make sure the latest software update is installed on your device. First, carefully check your phone to determine if there is any external damage. On top of call difficulties, a broken speaker can also cause problems when watching videos or listening to podcasts. Unauthorized screen repairs may further damage your device and make it ineligible for warranties or repairs. Please note that New York customers are not eligible for Verizon Protect.
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With these device protection options, you get unlimited cracked screen repairs for just $29 each time you need for select eligible devices. Start by filing a claim through Asurion’s website. If you’re enrolled in Verizon Protect or Total Mobile Protection, you may be eligible for a new screen. The good news? Repairing those sleek but broken touchscreens is getting faster and easier. I need screen repair for my phone.Įven phones with cases may suffer shattered screens when dropped. Trying to figure out what’s next? These common scenarios can help you find the perfect solution for all of your smartphone fixes. Verizon phone replacement and repair solutions, such as Verizon Protect and Total Mobile Protection, can help get the help you need in potentially stressful situations.
But the type of damage can affect your repair options. Getting a speedy repair or replacement for a damaged phone or cracked screen is key.
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